When Donna Bower and her husband first visited the Global Windows Sheffield showroom they were not looking for an extension, they were in fact there to get a composite door. Having seen an advert for Global in their local paper, they had decided to take advantage of a special offer on doors.
They had toyed with the idea of getting a an extension for a few years prior, they already had a small conservatory at 15 square metres, but found it uncomfortable and admitted to hardly ever using it. The Bowers wanted a larger and more open plan structure, which would create a spacious and attractive room.
In the past the couple had spent time researching and getting quotes, but they had never found a deal to suit them. Resigned to the overwhelming expense of it, the couple had decided to wait and save up.
However, by chance, whilst in the showroom they noticed a thank you letter from another Global customer, thanking the company for the excellent job they’d done on their extension. The couple swiftly enquired about extensions and were delighted with the response.
Stipulating that they wanted the entire job to be done, i.e. everything from the build itself, to flooring, windows and even lighting, the couple asked how much the project would cost.
“Global gave us a quote for the complete job, which was still cheaper than the others we had received for just elements of the proposed project “
explains Donna.
The Bowers were so pleased with the value of the quote that they decided to get an extension straight away, rather than wait any longer. The project was extensive, including removing the old, unused conservatory and building a completely new structure, before fitting two deluxe windows, two skylights, bi-folding doors, radiators, flooring, plastering and lighting. The Global Windows team worked tirelessly from November 2013 until the job was completed in February 2014.
The new structure was a major improvement on the original in a multitude of ways. Not only was the extension a quarter larger than the Bower’s old conservatory, it was also open plan, which opened up the room allowing the kitchen and dining room to expand making it feel much bigger and ultimately more usable.
“They were all really polite and cleared up after themselves. Everyone from the builders to the electricians and plasterers were lovely.” says Donna. The team even went so far as to match the light fittings to the ones in the Bower’s kitchen, a small touch which meant a lot to the couple.
Throughout the project Donna and her husband were looked after by Russell Hulme, of Global Windows, who attended to them throughout. “He was brilliant. No hesitation if we ever needed his help.” says Donna, who has now recommended the company to two of her friends, both of whom have had work done. “The room is absolutely massive now. We use this room more than any other in the house. It’s so spacious.”
