Customer Services

Here at Global, we pride ourselves on continuously striving to exceed customers’ expectations. In fact, we strongly believe our dedication to customer service is what sets us apart from other installers in the industry.

With that being said, if you have experienced an issue with an installation, we want to make it right. Please refer to the form to tell us a little bit more about your problem so that we can figure out the best way to resolve the situation. If you are experiencing an issue that requires a visit, we will contact you to arrange for a friendly and experienced engineer to come out to your property and inspect the problem for you.

1. Please fill in your details
2. Take photos of the product you are having the issue with
3. Please describe the problem you are having (in as much detail as you can provide)

Please also refer to our maintenance guide for advice on upkeep and preservation for all of our installations that can be done quickly and easily without the need for a call-out. Alternatively, take a look at our home maintenance tips. We’ve put together a series of helpful home maintenance and advice videos to help you care for your windows and doors.