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Call us on 0114 288 95 95 or Email us at sales@global-windows.co.uk
Our commitment to you for total peace of mind
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things right as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible. Either call us on 0114 288 95 95, or email us at sales@global-windows.co.uk, or write to us at:
Global House
Orgreave Drive, Handsworth
Sheffield
S13 9NR
We aim to respond in writing or by email within 5 working days of receiving your complaint and where possible, will provide you with a date to remedy any issues raised.
Where we are unable to resolve your complaint using our own complaints procedure, as a Which? Trusted Trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction, you may wish to refer your complaint to them. If you wish to do so please contact Which? Trusted Traders in the first instance on 0333 241 3209.
Award Winning Installers
Efficient Service
Efficient service with competitive prices.
David Cross
Perfect! Excellent Service
Perfect! Thrilled excellent service from start to finish
Thank u very much
Liz Burnett
Excellent Service with Good Workers
Excellent service with good workers. And thanks to Joe who supervised
Tony Cope
Quality French Door Replacement
My mum recently had French doors replaced by Global , she had front door and window done last year. Excellent service and quality product fitted by courteous , friendly and tidy workmen. Would always recommend.
Ju Bo
New Window and Window Swap
Had Global swap an existing window for a new bi-fold door and install a completely new window in our dining room. As hoped, both have created a lot of addition light. I have used Global in the past and would use again in the future. Professional service provided from the office staff. They were the only business I spoke to that was aware of the new building control regulations that were introduced at the start of October last year and therefore acted as Principal Designer keeping the works compliant. The guys that completed the work were very respectful, polite and tidied up after themselves. Would recommend.
Paul Roper
Excellent Service. Quick and Friendly
Second time using Global. As previously, excellent service. Quick, friendly, did a faultless job on replacing door mechanism. Spot on.
Pete Holmes
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Testimonials
Our customers’ feedback is important to us. Read our latest customer testimonials below.
Efficient Service
Efficient service with competitive prices.
David Cross
Perfect! Excellent Service
Perfect! Thrilled excellent service from start to finish
Thank u very much
Liz Burnett
Excellent Service with Good Workers
Excellent service with good workers. And thanks to Joe who supervised
Tony Cope
Quality French Door Replacement
My mum recently had French doors replaced by Global , she had front door and window done last year. Excellent service and quality product fitted by courteous , friendly and tidy workmen. Would always recommend.
Ju Bo
New Window and Window Swap
Had Global swap an existing window for a new bi-fold door and install a completely new window in our dining room. As hoped, both have created a lot of addition light. I have used Global in the past and would use again in the future. Professional service provided from the office staff. They were the only business I spoke to that was aware of the new building control regulations that were introduced at the start of October last year and therefore acted as Principal Designer keeping the works compliant. The guys that completed the work were very respectful, polite and tidied up after themselves. Would recommend.
Paul Roper
Excellent Service. Quick and Friendly
Second time using Global. As previously, excellent service. Quick, friendly, did a faultless job on replacing door mechanism. Spot on.
Pete Holmes
Our showroom
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